Privacy Policy

Privacy Policy
Effective Date: Apr 24, 2025

This Privacy Policy ("Policy") describes how Why Intervention LLC ("we," "us," or "our") collects, uses, shares, and safeguards your personal information when you use our services. These services include our website, online course, group coaching sessions, and community forum (collectively, the "Services").

1. Scope and Application This Policy applies to all users of our Services, including parents, guardians, or other individuals participating in our addiction-related coaching and educational offerings. By using our Services, you consent to the practices described in this Policy.
2. Information We Collect We collect the following types of personal information:

• Contact Information: Name, email address, phone number.
  
  
• Billing Information: Payment details processed by third-party providers.
  
  
• Account Information: Username, password, preferences.
  
  
• Sensitive Information: Voluntarily shared details about family members’ substance use, addiction history, or behavioral health.
  
  
• Community Contributions: Content posted in forums, group chats, or coaching sessions.
  
  
• Technical Data: IP address, browser type, device identifiers, and site usage activity.
  
  

3. How We Use Your Information We use your information to:

• Provide access to our Services and manage your account.
  
  
• Facilitate group coaching and community engagement.
  
  
• Communicate with you regarding updates, support, and marketing (opt-out available).
  
  
• Personalize your experience and improve our Services.
  
  
• Comply with legal obligations and enforce our Terms of Use.
  
  

4. Sensitive Data Handling and Waiver of Liability By using our Services, you understand and agree:

• You may voluntarily share highly sensitive and personal information.
  
  
• Our Services are not medical care or therapy and do not establish a clinical or therapeutic relationship.
  
  
• You assume full responsibility for any information you share.
  
  
• You expressly waive and release Why Intervention LLC, its employees, officers, and agents from any liability, including for outcomes such as relapse, injury, or death related to addiction or substance use.
  
  

5. Community Participation

• Contributions made in coaching sessions or community areas may be visible to other users.
  
  
• You agree to follow our Community Guidelines and engage respectfully.
  
  
• We reserve the right to remove content or users violating these guidelines.
  
  

6. Sharing of Information We do not sell your personal information. We may share your information with:

• Service providers (e.g., payment processors, email systems) under contractual obligations.
  
  
• Legal authorities, if required to comply with law or protect rights.
  
  
• Others, only with your consent or as part of a business transfer.
  
  

7. Cookies and Analytics We use cookies and similar technologies to:

• Understand user behavior and improve functionality.
  
  
• Provide marketing and remarketing based on usage.
  
  
• You can control cookies through your browser settings.
  
  

8. Data Retention We retain your data for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
9. Security We implement security measures to protect your data but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
10. Children’s Information Our Services are intended for users age 18 and older. We do not knowingly collect data from children under 16.
11. Your Rights and Choices You may:

• Access, correct, or delete your information.
  
  
• Opt out of marketing emails.
  
  
• Contact us at [email protected] to exercise your rights.
  
  

12. Changes to This Policy We may update this Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Us For questions or concerns, contact: [email protected]